Casa Inn Premium Hotel Queretaro, Queretaro (MX) - Deals & Reviews

Unexpected Poolside Disappointments

The modern decor of the hotel caught my eye, and the restaurant’s spicy salsa was a delightful surprise during our dinners.

However, I was let down when the pool and sauna were closed during our stay, along with the below-par cleanliness noticeable in the room.

The hotel has a well-equipped business center, making it easy for me to conduct meetings. The staff was responsive, quickly assisting with any requests. Additionally, the modern decor and comfortable rooms contributed positively to my overall experience.

The shuttle service to the airport was misleadingly advertised and the breakfast options were quite basic.

This hotel suits me perfectly! I love the free wi-fi, 24-hour reception, and the indoor pool. The staff was great during my first stay, helping my elderly parents. I highly recommend it for a relaxing time. I'll be back for a business trip!

Conveniently located for quick access to nearby attractions, making it a decent spot to rest between adventures. The rooms feature a clean design with essential amenities like a small fridge, which is handy for keeping drinks cool after a long day out.

This place didn't feel like a 5-star experience. The room bore signs of wear, with basic toiletries that left a lot to be desired. Plus, late-night noise from the highway made restful sleep a challenge, and the dining options were quite limited—especially disappointing since there aren’t any nearby restaurants or shops.

The hotel features modern decor and spacious common areas, making it accessible and comfortable for senior guests. The staff was exceptionally attentive, ensuring our needs were met promptly, which made my stay thoroughly enjoyable.

Better shuttle service options for seniors would be helpful.

We had a fantastic time as a group! The location was convenient for visiting a few great spots nearby. The gym and pool had limited hours for cleaning, which was understandable. Just a heads-up for future guests, the breakfast timing can be hectic, so plan accordingly.

One downside was the breakfast buffet. it was crowded and the service seemed understaffed, which affected our experience. It took longer to get what we needed.

I had a decent stay with a cozy junior suite and enjoyed the amazing buffet breakfast. The air conditioning worked really well, making the room very comfortable. However, the pool needed some maintenance. I would definitely return!

I had an awesome time enjoying the pool and the well-equipped gym during my stay. The location was perfect for exploring nearby attractions, and the complimentary beverages were a nice touch! Plus, the staff went out of their way to help us find a lost item.

I had a decent stay at the hotel while exploring the local attractions. The location is convenient and made it easy to visit various spots like the Zenea Garden and the Corregidora Stadium nearby. I particularly appreciated the modern look of the place, along with the nice pool area. However, I faced issues with the pillows, as they were uncomfortably small and I struggled to get good sleep. Overall, it was an acceptable experience but with a few hiccups.

Enjoyable Stay with Caring Staff

I had a pleasant stay where the staff went above and beyond to help us find a lost item, showcasing their exceptional care. The facilities were clean and modern, and the location provided easy access to the highway, making our travel convenient. However, the restaurant service could use a bit more staffing during peak hours.